Custom Text AI Model goes further than a simple FAQ widget: we fine-tune or build a retrieval-augmented model on your actual documentation, past support conversations and brand voice guidelines, so it writes and answers the way your team actually would.
Delivered as an API endpoint or an internal tool depending on how you'll use it — a smarter support assistant, an internal knowledge search, or a writing assistant that stays on-brand without a prompt-engineering novel every time.
— What's included
What you get.
- Data preparation from your docs, tickets and brand guidelines
- Fine-tuned or RAG-based model on your proprietary content
- Delivered as an API endpoint or internal tool
- Guardrails against off-brand or incorrect answers
- 1 month of monitoring and prompt/response tuning after launch