Terms of Use.

Acceptance of these terms

By using this website, you agree to these Terms of Use. If you don’t agree with them, please don’t use the site. These terms cover the website itself — a signed project proposal or agreement governs the actual delivery of any project we build for you, and takes priority over these terms wherever the two conflict.

Who we are

This website is operated by DenverWorld S.R.L., trading as Level UI, registered in Romania (registration number J23/3477/10.05.2024, CUI 50060912), with its registered office in Bucharest and an additional office in Berlin. Full contact details are on our Contact page.

Our services

This site is informational and exists to describe our services, showcase our portfolio, and let you request a quote, order a fixed-price package, or get in touch. The package prices and scopes shown on this site are indicative and correct at the time of publication, but are always confirmed — and can be adjusted — in a written proposal or invoice before any paid work begins. No work starts, and no payment is due, until you’ve agreed a scope and price with us directly.

Who we work with

Our services are aimed at businesses, professionals and organisations acting in a commercial or professional capacity. Our packages, our pricing and our process are all built around that kind of engagement, and this site is not marketed to private individuals. A registered sole trader, freelancer or equivalent contracting under their own registration is treated as a business customer.

We do not refuse private individuals. If you order as a consumer, we invoice you as one, and the consumer-protection rights attaching to that contract apply in full — we do not ask anyone to waive them.

One thing to be clear about before you order: every price on this site is shown exclusive of VAT, for every type of customer, because the figures are quoted for business buyers. If you order as a consumer, VAT is added on top of the displayed figure, so the amount you pay is higher than the number you see. Ask us for the gross total before committing and we will confirm it in writing.

Client Portal access

If you become a client, we issue you a personal access code to log in to the Client Portal. You’re responsible for keeping this code confidential — treat it like a password. If you believe your access code has been compromised, contact us immediately so we can issue a new one. We may suspend Portal access if we reasonably believe it is being misused.

Intellectual property

The design, code, text, images and branding of this website belong to DenverWorld S.R.L. (Level UI) and may not be copied, reproduced or reused without our written permission, except for normal browsing. Intellectual property ownership for work we deliver to clients — such as a finished website, brand assets or code — is set out in the individual project agreement for that engagement, not in these general terms.

Acceptable use

You agree not to scrape, reverse-engineer or attempt to compromise the security of this site, and not to submit unlawful, fraudulent or abusive content through any form on this site. Our forms include automated abuse-detection measures; submissions flagged as abusive or fraudulent may be discarded without response, and we may block access from sources engaged in abuse.

Pricing & payments

Prices shown on this site are in euros (€), exclusive of VAT, and are indicative starting prices for the scope described. Final pricing, invoicing details and payment terms for any engagement are confirmed in your project proposal or invoice, not on this website.

How VAT is applied depends on who you are and where you are. Clients based in Romania are charged Romanian VAT. Business clients elsewhere in the EU who supply a valid VAT identification number are invoiced under the reverse-charge procedure, meaning we invoice without VAT and you account for it in your own return. Reverse charge is available to businesses only — a consumer cannot use it, so a consumer order has VAT added to the displayed price. If you are unsure which applies to you, ask before ordering.

Recurring services & annual billing

Some services — such as Monthly Maintenance — are provided on an ongoing basis rather than as a one-off project. Monthly plans renew each month until you cancel, and you can cancel at any time with effect from the end of the month you have already paid for. Annual plans are paid twelve months up front in exchange for a 15% discount on the monthly rate; that discount is what the up-front commitment buys, so an annual plan runs for its full twelve-month term and is not refundable pro-rata if you stop using it earlier. Cancelling an annual plan takes effect at the end of the term.

Included hours, response times and content updates are stated per plan and per calendar month; they are not cumulative and unused hours don’t carry over. Work beyond what your plan includes is quoted separately before we start it. Third-party costs — hosting, domains, licences and similar — are not part of any plan unless the plan says so, and go to the provider rather than to us.

Our offers don’t combine: the annual discount, the multi-package discount and any promotional offer are alternatives, and only one applies to a given item. Where more than one could apply, the one already applied to that item stands. We may change plan pricing for future terms, and will tell you before a renewal at a new price takes effect.

Third-party links

This site links to third-party services we use or reference — including WhatsApp and our social media profiles. We aren’t responsible for the content, availability or privacy practices of those third-party services; your use of them is subject to their own terms.

Disclaimer & limitation of liability

This website and its content are provided "as is". We take reasonable care to keep information accurate and the site available, but we don’t guarantee it will be uninterrupted, error-free or always up to date. To the extent permitted by applicable law, we exclude liability for indirect or consequential loss arising from your use of this website; nothing here limits liability that cannot be excluded by law.

Governing law & jurisdiction

These terms are governed by the laws of Romania, and any dispute relating to this website is subject to the exclusive jurisdiction of the Romanian courts, without prejudice to any mandatory consumer-protection rights you may have under the law of the country where you live, which continue to apply regardless of this clause.

Changes to these terms

We may update these terms from time to time to reflect changes to the site or our services. The "last updated" date at the top of this page always reflects the current version.