Welcome
back.

— FAQ

Questions about the portal.

• How do I get access to my portal?+

  When your project kicks off we send you a welcome email with your access code. Enter your email address and that code here — no password to set up or remember.

• Can I request a demo account?+

  Absolutely. If you'd like to explore the portal before signing on, just send us a message via the contact form or WhatsApp and we'll set you up with a demo account so you can see exactly what the experience looks like.

• What can I do inside the portal?+

  You can track project milestones in real time, download final files and deliverables, review project status, and see estimated delivery dates — all in one place without back-and-forth emails.

• I lost my access code. What should I do?+

  Just reach out via our contact form or WhatsApp and we'll resend it within the hour. Access codes are tied to your email address so there's nothing else to verify.

• Is my project data safe?+

  Yes. Sessions are signed with a server-side secret and expire automatically after 7 days. Your portal is private — only you and our team can access your files.