Klaviyo Agency

— FAQ

Frequently asked questions

• We are on Shopify — is the native app enough?+

  It covers the basics well. What it does not cover is anything custom: a bespoke checkout step, a subscription product, a B2B price rule. We fill those gaps and leave the native integration doing what it already does well.

• Does this work on WooCommerce?+

  Yes. WooCommerce needs more of the event tracking built explicitly, which is exactly the part that decides whether an abandoned-cart flow works or quietly does nothing.

• Can you migrate us from Mailchimp?+

  Yes — list, consent state and history where it can be preserved, plus a rebuild of the automations that matter. We will tell you honestly which parts of the history do not survive the move.

• Can you set up Klaviyo back-in-stock alerts?+

  Yes. Where the native integration covers back-in-stock, we switch it on and connect it to a flow with the right product in it. On a custom store the platform has to tell Klaviyo when an item returns, and that event is the part we build.

• Can you take over an existing Klaviyo account?+

  Yes. We start with an audit of the events, profiles, flows and segments already there, fix what is misfiring and build on it rather than starting from zero. Event tracking, profile sync and a tested abandoned-cart flow make up the fixed-price Klaviyo Integration package.

• Do you design and write the Klaviyo emails too?+

  We build the flow templates so they render the real product from the event data. Writing and designing ongoing campaigns is marketing work rather than integration, and it sits with our digital marketing service.