eMAG Marketplace Integration for Your Shop

— FAQ

Frequently asked questions

• Do I need an eMAG Marketplace account first?+

  Yes. The seller account and its contract are between you and eMAG, and API credentials come from it. We build against those credentials — we never sit in the middle of your marketplace relationship.

• Why do my offers get rejected?+

  Almost always the category or characteristic mapping, or a missing mandatory attribute for that category. That mapping is the bulk of the work in this integration, and we surface the rejection reasons in your own admin so the next one is quick to fix.

• Will it stop me overselling?+

  That is what the two-way stock sync is for. A sale on either channel decrements the shared figure on the schedule we set, which is as close to real time as the marketplace API allows.

• Is there a fixed-price eMAG integration?+

  Yes. The standard setup, with product feed, category mapping, stock and price sync and order import, is available as the fixed-price eMAG Marketplace package. Anything beyond it, such as separate pricing rules for eMAG, is quoted once we have seen your catalogue.

• Do you handle EAN codes?+

  Yes. The feed sends the EAN from your own catalogue with each product, which is how eMAG matches your offer to a product page that already exists instead of creating a duplicate. Products without an EAN are flagged in your admin, so you can fill the gap before eMAG rejects them in a category that requires one.

• Can you connect eMAG to a shop you did not build?+

  Yes, on WooCommerce, Shopify or a custom platform, as long as we get API or database access to the catalogue and the orders. We work alongside whoever maintains the shop, and the integration runs as its own piece, so a theme update does not break it.